Pricing FAQs

What is included in the price?

The monthly subscription fee includes backup, storage, 24/7 support and access to our multi-tenant cloud management console for centralised management of all your Altaro Office 365 Backup customer accounts.

I have less than 30 mailboxes under management. Can I still use your service?

Yes – our starting subscription includes up to 30 mailboxes per month, meaning you can use the service with fewer mailboxes.

Do I pay per mailbox or per user?

Pay per mailbox per month, not per user. You only pay for the mailboxes backed up per month; there’s a starter pack of up 30 mailboxes a month as a minimum subscription.

Do customers require a separate product license?

No, clients do not need to purchase separate licenses. There are no additional costs involved.

Can I delete my account at any time?

Subscription is monthly, with the possibility of stopping at any time. Other providers within the industry require single or multi-year contracts.

I would like to switch from trial to paid subscription. What should I do?

Follow the instructions here or send an email to sales@altaro.com.