Welcome to the Altaro
Support Center

We are here for you with our articles, help and advice.

How to get Support

We at Altaro are dedicated to providing you with fast and effective support. Ran into an issue? You can contact us for quick support via:

Send us an email with your query


Speak to one of our Support Team on LiveChat

Chat now with our Support team

The Altaro Support team are available from Monday to Friday between:

CET: 9am - 2am

EST: 3am - 8pm

PST: Midnight - 5pm

VM Backup Support

Browse our knowledgebase, FAQ section and User guides

MSP Support

Read our Get Started guides, FAQs and Pro tips

Outstanding, personal Support team


Customer Satisfaction

22 sec

Phone Response

< 1 hr

Email Response

16 sec

Live Chat Response

"Thanks a lot, and for very quick response. You are the best company I’ve ever been in touch with when it comes to customer support!"

Wenche Ostmo

Ministry of Justice and Public Security, Norway

Meet a few members of our
Support Team







Do you have any feedback on Support?

Contact our CEO, David Vella directly at david@altaro.com