Altaro Office 365 Backup for MSPs

Back up, restore and manage all your customers' Office 365 mailboxes through a centralised multi-tenant online console, on a monthly subscription.

Start your 30-day Trial

No installation necessary. Simply sign up and connect an Office 365 account. Backups are taken automatically and saved to Altaro’s Azure infrastructure. It’s that easy!


Microsoft does not back up and recover its subscribers' Office 365 emails and cannot help if unexpected data loss or damage occurs. At the same time, professional MSPs cannot offer Office 365 services to their customers without also providing mailbox backup services. This is why Altaro Office 365 Backup was created for MSPs - to provide you with the reliable backup and recovery solution you need.


Altaro Office 365 Backup for MSPs automatically backs up Office 365 mailboxes several times per day to a secure cloud backup location hosted by Altaro.

MSPs can manage and monitor the mailboxes they are handling per customer through a centralised, multi-tenant online management console, at a monthly fee.

  • Office 365 mailbox backups: Back up your customers' Office 365 mailboxes automatically throughout the day, including all emails, attachments, calendars and contacts within a user's mailbox
  • Fast and simple mailbox recovery: Various restore options, for entire mailboxes as well as granular restore of selected mail items, such as restoring back to the same mailbox or exporting to PST.
  • Adding mailboxes is a breeze: Altaro allows you to quickly select the mailboxes in a customer's organization that you wish to back up. You can also auto-provision new mailboxes to be added to the backup list once they are created.
  • Archiving or migrating mailboxes: All emails within an Office 365 mailbox can be restored to a downloadable PST file. The PST file can then be opened in Outlook to view and restore individual emails and attachments. This is ideal for archiving or migrating a user's mailbox.

  • Minimal recovery point objective: Backups take place automatically several times per day, ensuring a low recovery point objective (RPO) in case of data loss or damage.
  • Secure, hassle-free storage: Your customers' Office 365 mailbox backups are automatically saved to a secure cloud backup location hosted by Altaro. So you needn't worry about setting up your own servers to save backups to, or fret over SLAs.
  • Multi-tenant: MSPs can manage and monitor all the email backups they are handling across all their customers through Altaro's centralised, multi-tenant online management console.
  • Tamper-proof backup logs: An added advantage of Altaro hosting your customers' Office 365 backups is that the logs are tamper-proof as the systems are fully audited. You can therefore meet customers' compliance requirements to provide proof of all interactions with email content. Audited actions include mailbox backup enablement or suspension, content restoration from a mailbox and opening a mailbox to browse. The audit can also be exported.
  • Ease of access: By backing up all a company's mailboxes into one location, this data can be managed, monitored, protected and stored centrally, for easy access, searching and recovery.
  • Easy billing: Enjoy a convenient, ordered view of the total mailboxes backed up for each of your customers, making it simple and fast for you to know what you need to bill per customer.
  • Searchable and browsable: Mailbox backups are searchable and browsable through various filters, taking the hassle out of searches. Filters include Sender, Recipients, Subject, and Attachment Names.
  • Pay as you go: Add or remove mailboxes as needed, and only pay for the boxes backed up per month. There are no upfront fees. One monthly fee applies per mailbox that includes backups, storage, 24/7 support and management console.
  • Volume discounts: The more mailboxes you have across all your customers, the more advantageous the price and the greater the revenue for you. Check out our pricing
  • 24/7, lightning-fast support: 22-second average technical support call pickup. Live chat. Speak directly with an expert. No tier 1 agents or gatekeepers.
  • Two factor authentication (2FA): Altaro's multi-tenant management platform supports 2FA for added security.
  • 256-bit AES encryption: All Office 365 backed up data is secured through AES 256 bit encryption and stored in Altaro-managed Azure storage.
  • SharePoint and OneDrive backups: Coming soon

Get started

Sign up for your free 30-day trial

Start my Free Trial
No installation necessary. Simply sign up and connect an Office 365 account. Backups are taken automatically and saved to Altaro's Azure infrastructure. It's that easy!