Back up your customers' Office 365 data

Altaro Office 365 Backup for MSPs is a monthly subscription enabling you to back up and recover all your customers' Office 365 mailboxes and files stored within OneDrive and SharePoint through a multi-tenant console.

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No installation necessary. Simply sign up and connect an Office 365 account. Backups are taken automatically and saved to Altaro’s Azure infrastructure. It’s that easy!

Microsoft does not back up and recover its subscribers' Office 365 mailboxes and files within OneDrive and SharePoint and cannot help if unexpected data loss or damage occurs. At the same time, professional MSPs cannot offer Office 365 services to their customers without also providing backup services. This is why Altaro Office 365 Backup was created for MSPs - to provide you with the reliable backup and recovery solution you need.


Altaro Office 365 Backup for MSPs automatically makes Office 365 backups to a secure cloud backup location hosted by Altaro.

MSPs can manage and monitor customer backups through a centralised, multi-tenant online management console, at a monthly fee per user.

  • Hassle-free Office 365 mailbox backup: Enjoy the convenience and ease of backing up your customers' Office 365 mailboxes - emails, attachments, calendars and contacts - to Altaro's Microsoft Azure infrastructure.
  • OneDrive and SharePoint Document Library backups: You can also choose to back up files stored within your customers' OneDrive Accounts and SharePoint. It's up to you what to back up per customer.
  • Minimal recovery point objective: Backups take place automatically up to four times per day, ensuring a low recovery point objective (RPO) in case of data loss or damage.
  • Fast and simple mailbox recovery: Various restore options, for entire mailboxes as well as granular restore of selected mail items, such as restoring back to the same mailbox or exporting to PST.
  • Speedy OneDrive and SharePoint item recovery: Through our granular restore wizard, you can restore files within OneDrive and SharePoint Document Libraries. Restore them to an existing OneDrive Account or SharePoint Document Library, or to a downloadable ZIP archive.
  • Adding users is a breeze: Altaro allows you to quickly select the users in a customer's organization that you wish to back up. You can also auto-provision new users to be added to the backup list once they are created.
Msp Office 365 Backup Dashboard Customers
Msp Office 365 Backup Restore SharePoint
Msp Office 365 Backup Restore Destination
Msp Office 365 Backup Restore Audit
  • Archiving or migrating mailboxes: All emails within an Office 365 mailbox can be restored to a downloadable PST file. The PST file can then be opened in Outlook to view and restore individual emails and attachments. This is ideal for archiving or migrating a user's mailbox.
  • Secure, hassle-free storage: Your customers' Office 365 backups are automatically saved to a secure cloud backup location hosted by Altaro. So you needn't worry about setting up your own servers to save backups to, or fret over SLAs.
  • Multi-tenant: MSPs can manage and monitor all their customers’ Office 365 backups through Altaro's centralised, multi-tenant online management console.
  • Tamper-proof backup logs: An added advantage of Altaro hosting your customers' Office 365 backups is that the logs are tamper-proof as the systems are fully audited. This helps your customers meet their compliance requirements with respect to changes in Office 365 content, such as user backup enablement or suspension, content restoration from a mailbox, OneDrive or SharePoint and browsing user data. The audit can also be exported.
  • Ease of access: By backing up all a company's Office 365 content into one location, this data can be managed, monitored, protected and stored centrally, for easy access, searching and recovery.
  • Easy billing: Enjoy a convenient, ordered view of the total users backed up for each of your customers, making it simple and fast for you to know what you need to bill per customer.
  • Searchable and browsable: Backups are searchable and browsable through various filters, taking the hassle out of searches.
  • Customer self-service: You can choose to give your customers access to their account on the Altaro Cloud Management Console so that they can monitor, browse and restore their own backup data.
  • User access rights: Enjoy greater control over backup browsing and restore capabilities by providing access to selected user accounts within your team for one or more customers.
Msp Office 365 Backup OneDrive Users
Msp Office 365 Backup Granular Restore
  • Pay as you go: Add or remove users as needed, and only pay for the ones backed up per month. There are no upfront fees. One monthly fee applies per user that includes backups, storage, 24/7 support and management console, with the flexibility to choose what to back up per customer.
  • Volume discounts: The more users you have across all your customers, the more advantageous the price and the greater the revenue for you. Check out our pricing
  • 24/7, lightning-fast support: 22-second average technical support call pickup. Live chat. Speak directly with an expert. No tier 1 agents or gatekeepers.
  • Two factor authentication (2FA): Altaro's multi-tenant management platform supports 2FA for added security.
  • 256-bit AES encryption: All Office 365 backed up data is secured through AES 256 bit encryption and stored in Altaro-managed Azure storage.

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No installation necessary. Simply sign up and connect an Office 365 account. Backups are taken automatically and saved to Altaro's Azure infrastructure. It's that easy!