Office 365 Backup

Back up and restore all your company's Office 365 mailboxes and files stored on OneDrive and SharePoint through an online console, on an annual subscription

Start your 30-day Trial

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No installation necessary. Simply sign up and connect a Microsoft Office 365 account. Backups are taken automatically and saved to Altaro’s Azure infrastructure. It’s that easy!

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Altaro Office 365 Backup enables you to back up and recover all your company's Microsoft Office 365 mailboxes and files stored within OneDrive and SharePoint, backing them up to Altaro's Microsoft Azure infrastructure.

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Back up your
Office 365 data

As Microsoft doesn't include native backup options, Altaro helps you to back up and restore your Office 365 data with ease.

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One all-inclusive fee

Your subscription includes backups, unlimited storage, 24/7 support and access to a central management console for one or more years.

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Scalable

Minimum annual subscription of up to 10 users (mailboxes only). You can scale to tens of thousands of users.

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Hassle-free, unlimited storage

Your Office 365 backups are automatically saved to Altaro's secure cloud backup location hosted on Microsoft Azure Infrastructure.

Pay one all-inclusive annual or multi-year fee that includes unlimited backup storage and access to our cloud-based console that enables you to manage all your company's Office 365 backups centrally.

Benefits of Altaro Office 365 Backup

Office 365 Intro

With Altaro Office 365 Backup, you can back up and restore all your organization's Microsoft Office 365 mailboxes and files stored in OneDrive and SharePoint through an annual or multi-year subscription. And you can centrally manage and monitor your backups through Altaro's cloud-based management console. You also get unlimited backup storage.

Altaro Office 365 Backup automatically backs up the data up to four times per day and saves them to a secure cloud backup location on Altaro's Microsoft Azure infrastructure.

  • Hassle-free backups - Benefit from the ease and convenience of backing up your Microsoft 365 / Office 365 emails, attachments, contacts and calendars, and your files stored within OneDrive and SharePoint Document Libraries to Altaro's Microsoft Azure infrastructure.
  • Easily restore items that are misplaced, deleted, damaged or destroyed - Access various restore options both for entire mailboxes and for granular restore of selected mail items. Restore OneDrive and SharePoint files to a OneDrive Account, a SharePoint Document Library or a downloadable ZIP archive.
  • Robust, secure and unlimited storage – Altaro Office 365 Backup automatically saves your backups to Altaro's secure cloud backup location hosted on Microsoft Azure. No need to worry about having to set up your own servers to save backups to! You also benefit from unlimited storage.
  • Centralized management - Manage and monitor all your organization's Office 365 mailbox, OneDrive and SharePoint backups through a single online console.
  • Unbeatable value - Pricing from just $432 for a 1-year starter pack, including up to 10 users (mailboxes only). Volume discounts apply, making it even more cost-effective for you as you scale to tens of thousands of users.
  • Lightning-fast 24/7 support - 22-second average support call pickup. Live chat. Speak directly with an expert. No tier 1 agents or gatekeepers.

Why do I need to back up Office 365?

You may believe that Microsoft fully backs up Office 365 data as part of the subscription, but this is not the case. Office 365 was not built to provide data protection services.

It's therefore essential for you to implement a reliable solution to back up your Microsoft 365 / Office 365 mailboxes and your files in OneDrive and SharePoint Document Libraries. Click here to learn more.

Overview of features


Backup

  • Back up mailboxes, including mail, attachments, calendars & contacts
  • Back up files within OneDrive & SharePoint
  • Auto creation of backup jobs
  • Minimal recovery point objective (RPO)

Recovery

  • Restore full mailbox or granularly restore mailbox emails
  • Recover to original mailbox or to alternate mailbox
  • Restore OneDrive and SharePoint files to a OneDrive account or a SharePoint Document Library
  • Export to ZIP or, in the case of mailboxes, PST
  • Restore from any point in time
  • Quick & advanced search features

Management

  • Single cloud console to manage and monitor backups
  • Audit log
  • Auto provision user backups
  • Manually enable/disable backups
  • Easy backup data access, search and browsing
  • Granular user access rights

Storage

  • Unlimited storage
  • Altaro-managed Azure cloud infrastructure
  • Full AES 256 encryption
  • 2FA
  • Indefinite retention

Supported Microsoft 365 / Office 365 Subscription Plans

We support the following Microsoft 365 / Office 365 plans:
  • Business Essentials
  • Business
  • Business Premium
  • E1, E3 and E5
  • A1, A3, A5 Faculty and Student Plans
These plans are also accepted given that there is a mix of supported subscriptions:
  • Microsoft Office Pro Plus / Microsoft 365 Apps for Enterprise
  • Exchange Online Plan 1 / 2
  • F1 (Kiosk)

Let's calculate your price

Enter the number of users you would like to protect to calculate your price. You can choose to solely back up mailboxes; or you can choose to back up files stored in OneDrive and SharePoint Document Libraries as well as mailboxes. In both cases, prices also include unlimited storage, centralized management console and 24/7 support.

Number of users
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Subscription Type

Subscription Length
Your Price
$ per year for users

$ billed (save $ )
Contact a Partner for a quote

OR

  • The above pricing includes backup and recovery services, unlimited backup storage on Altaro's Microsoft Azure infrastructure, access to management console and priority 24/7 support.
  • There's a minimum starting subscription that includes up to 10 users (mailboxes only) per year - you can scale to tens of thousands of users.
  • Should you need to add more users, you can do so during your subscription term and simply pay for the remaining months.
  • Contact us for discounted Non-Profit, Education and Government pricing.
  • If you have other questions, please contact us

Subscription Pricing

You can purchase an Altaro Office 365 Backup subscription for one, two or three years. If you opt for a two-year subscription, you benefit from a 10% discount on the one-year price. If you opt for a three-year subscription, you benefit from a 15% discount.

Altaro Office 365 Backup Subscription Pricing
Number of Users
Mailbox only
Mailbox/OneDrive/SharePoint
From To per user, per year per user, per year
1 10 $34.56* $41.28*
10 200 $34.56 $41.28
201 500 $32.83 $29.22
501 1000 $31.19 $37.22
1001 2000 $28.07 $33.53
2001 5000 $25.26 $30.18
5001 + $22.74 $27.16
*10 user minimum purchase
  • Price includes backup and recovery, unlimited backup storage, central management console and 24/7 support.
  • Subscriptions are sold in batches of 10 users.
  • This table provides one-year subscription pricing. Pricing excludes VAT or sales taxes.
  • Discounts apply on multi-year subscriptions; for pricing, please use the calculator above.

Already an Altaro customer and wish to renew or add users?

You can renew your Altaro Office 365 Backup subscription before your current subscription runs out for one, two or three years. When renewing, you can increase the number of users you wish to back up.

If you already have an Altaro Office 365 Backup subscription and you want to purchase more users before your subscription renewal date, you can purchase Add On users in batches of 10.

If you have any questions, please contact us.

What is included in the price?

Your subscription includes backup, unlimited storage, 24/7 support and access to our cloud management console for centralised management of all your company's Office 365 backups. You can subscribe for one or more years. Learn more here.

How does pricing work?

Pricing is per user. A user is a backed up Mailbox, Shared Mailbox, OneDrive Account or Shared OneDrive Account. Each of these requires a user license.

If a single user has both Mailbox and OneDrive backups, that counts as one billable user.

If one mailbox is used by multiple users, the fee is for the mailbox rather than for the number of people who have access to it.

Can I delete my account at any time?

You can take a single or multi-year subscription, with the option to renew or not once that time expires.

I would like to switch from trial to paid subscription. What should I do?

Follow the instructions here or click here to send a request.

What if I do not have a minimum of 10 users to back up?

You can start with as few users as you wish, as long as you get the minimum starting subscription of up to 10 users (mailboxes only) per year. For example, if you wish to start with 5 users, you can – however, you will be billed for 10.

Quick and easy setup

How it Works - Icon Sign up for your trial
to
how it works2 Add your Microsoft 365 organization
to
how it works3 Choose which users and SharePoint sites to back up. You're done!

"The Altaro Cloud Management Console makes it easy for us to manage our clients' backups on their behalf… The solution is also straightforward to test restores, so I don't have any sleepless nights worrying that backups won't work when we need them."

Stephen Whelan

Stephen Whelan

Technical Manager,
Integrity IT Solutions Integrity It Solutions

"We've recently switched from Veeam to Altaro's MSP Program, and we are already starting to see and experience the benefits of Altaro over our former Veeam partnership. I can safely say that Altaro will be the go-to solution for DR/BaaS for us and other partners like ourselves."

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Steven Thom

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Your frequently asked questions about our solution

How does subscription billing work?

Pricing is per user.

A user is a backed up Mailbox, Shared Mailbox, OneDrive Account or Shared OneDrive Account. Each of these requires a user license.

If a single user has both Mailbox and OneDrive backups, that counts as one billable user.

If one mailbox is used by multiple users, the fee is for the mailbox rather than for the number of people who have
access to it.

What does pricing include?

Pricing is per user. It is a single annual or multi-year subscription that includes:

  • Mailbox backup
  • Optional: OneDrive Account backup & SharePoint Document Library backup
  • Unlimited storage of backed up data
  • Access to a central management console
  • 24/7 technical support

There's a minimum starter pack subscription that includes up to 10 users (mailboxes only) per year. You can scale up to tens of thousands of users.

Are there no storage costs?

Unlimited storage is part of the all-inclusive price per user, as detailed above (see What does pricing include?).

Does Altaro charge extra when I perform a restore?

No. We charge one fixed all-inclusive price.

I don't need to back up OneDrive or SharePoint – can I simply back up Office 365 mailboxes?

Yes, the choice is yours. You can choose to back up mailboxes alone; or to back up mailboxes and files stored in OneDrive and SharePoint Document Libraries. Your choice will apply across all your organization. Different per user pricing applies for both options.

What if I start by backing up mailboxes only but later want to back up OneDrive and/or SharePoint as well?

No problem – you can do so by upgrading your subscription. Click here for more information.

What if I have less than 10 users to back up?

Our starter pack includes 10 users (mailboxes only) per year and enables you to start with as few users as you wish. For example, if you wish to start with 5 users, you can – however, you will be billed the minimum price for the starter pack.

Do I need to download or install anything to trial Altaro Office 365 Backup?

There's no installation necessary. Simply sign up and connect a Microsoft 365 account. Backups are taken automatically and saved to Altaro's Azure infrastructure.

How many users can be backed up?

Any number of users can be backed up. There's a minimum starting subscription of 10 users (mailboxes only) required per year.

During the 30-day trial, however, you can back up a maximum of 10 users. Should you wish to increase this during your trial, please click here to send a request.

How frequently are backups taken?

Backups of each user and SharePoint Document Library are automatically taken up to 4 times a day. This is seamless to the user and takes place automatically – no interaction is required on the user's part.

Can I back up Microsoft Teams with Altaro Office 365 Backup?

Microsoft Team's functionality includes the storing of files shared during user chats, meetings and team channel conversations. These are stored in OneDrive accounts and SharePoint Site Document Libraries.

Altaro Office 365 Backup enables you to back up the OneDrive accounts of users who share files on MS Teams and the Teams SharePoint site. That way, you can protect and recover any files shared on Microsoft Teams.

'User Chat Messages', 'Team Conversation Posts' and any other MS Teams content are not backed up.

Click here for more information.

Can we use our own storage for the backups instead of Altaro's Azure infrastructure?

All Microsoft Office 365 backup storage is handled by Altaro and this cost is included in the price per user per month. Data is stored in MS Azure blob storage. It is not possible to store the data elsewhere.

If we delete the Office 365 user but want to keep the data, can we keep the backup?

Yes, there is an option to stop backups and retain the data. As long as the subscription is active, the content will be retained.

How long is backup data retained?

Indefinitely. Data is kept forever until a subscription is stopped.

Where is Altaro Office 365 Backup data hosted?

Altaro's Office 365 Backup data is stored at rest in Microsoft Azure West Europe (Netherlands). This location was selected after a due-diligence process that considered the physical security, certification, scalability, reliability, security and financial stability of the location.

What security mechanisms are in place to protect storing and transmission of data?

All backup data is protected by AES 256-bit encryption at rest.

All data transmissions with third-party APIs (e.g., Office 365) occur over TLS encryption.

All authentication user interaction (login, setting changes, subscription management and accessing backed up data) occurs over TLS encrypted channel.

Administrative access to Altaro's infrastructure is controlled through role-based access and centralised account management that provides improved monitoring of accounts and access.

Altaro's engineering teams proactively monitors and maintains the infrastructure 24/7.

Does Altaro Office 365 Backup back up OneDrive and SharePoint?

Yes, files stored within OneDrive and SharePoint Document Libraries can be backed up and stored securely.

Will you do backup for Gmail?

Currently there are no plans to support G Suite (Google's office suite, including mail service).

Whether you're a small or mid-market business or a large corporation, Altaro is provider of choice for backup solutions for Hyper-V, VMware and Office 365

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Get started

Sign up for your free 30-day trial

How it Works - Icon
Start my Free Trial
No installation necessary. Simply sign up and connect a Microsoft 365 account. Backups are taken automatically and saved to Altaro's Azure infrastructure. It's that easy!

Start your 30-day Trial

I am a:
No installation necessary. Simply sign up and connect a Microsoft Office 365 account. Backups are taken automatically and saved to Altaro’s Azure infrastructure. It’s that easy!