Welcome to the Altaro MSP Dojo!
In the IT world, the acronym MSP stands for Managed Services Provider. MSPs are companies that provide IT services for an organization or business for a monthly fee. Unlike break-fix focused providers, MSPs take very proactive steps and use multi-tenancy management utilities to manage as many customers as possible, with as few resources as possible.
Whether you’re just starting out as a new MSP, or you’re a seasoned veteran looking to make your MSP better, we have a wealth of resources for you. At the Altaro MSP Dojo, we have a number of industry leaders and MSP owners/employees that share a wealth of knowledge with you through tips, tricks, and business strategies to help you run your MSP as efficiently as possible.
The MSP Dojo is provided by Altaro Software, developers of Altaro VM Backup for MSPs
Drive right into our blog categories:
Our latest posts
What Managed Service Providers need to know to ensure they are protected against the vulnerabilities posed by the recent Meltdown and Spectre security flaws
Part 2: What are the attributes you need to look for when assembling your core team? In this post, we cover help desk, engineer and strategist team members
Patching is extremely important for Managed Service Providers, and if neglected could put your clients’ systems at risk. Make sure you do it right
In this series learn from MSP Hall of Famer John Hey on how to build a successful MSP team from the ground up. Part 1: Building an identity.
For an MSP, dealing with customers can be the hardest part of the job. We gathered 6 questions from MSPs to explain how to best deal with those tricky cases
Running an MSP isn't easy but a few things will make your life easier & your customers happier - most importantly, knowing how to learn from your mistakes
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As an MSP, having the ability to transfer files and folders to and from the client can be a game changer. Find out how to use SFTP and PowerShell to do this
Find out how to identify early which customers are worth the hassle and which ones might cause you more trouble than they are worth.
For Managed Service Providers, being able to automate features & functions of applications can greatly improve efficiency. PowerShell can be used to do this