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Microsoft 365 Backup for MSPs

Provide all your customers with backup and recovery services for Microsoft 365 mailboxes, Teams, files stored in OneDrive and SharePoint, and endpoints through a multi-tenant online Control Panel, on a monthly subscription.

Start your 30-day Trial

No installation necessary. Simply sign up and connect a Microsoft 365 account. M365 Backups are taken automatically and saved to our secure data centers (choose per customer from a selection of regions). It's that easy!
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Developed for Managed Service Providers (MSPs), 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) enables you to back up and restore all your customers' Microsoft 365 mailboxes, Teams, and their files stored within OneDrive and SharePoint, backing them up to our secure data centers.

Unique to M365 backup solutions, it also allows you to back up files on customers' Windows-based endpoints.

Pay one all-inclusive fee per user per month that includes mailbox, Teams, OneDrive and SharePoint backups; unlimited storage of Microsoft 365 backups; any Windows endpoint backups; 24/7 support; and access to our multi-tenant, cloud-based Control Panel that enables you to manage all your customers' backups centrally. You can set up your own pricing model.

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Multi-tenancy

Perform Microsoft 365 mailbox, Teams, OneDrive and SharePoint, endpoint backups and backup management for all your customers through our multi-tenant Control Panel.

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Provide backup services

As Microsoft doesn't provide native backup options, we enable you to back up your customers' Microsoft 365 content with ease.

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Pay per user per month

Pay one fee per user, per month and serve your customers at the price point you decide on.

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No contracts

Starter pack covering up to 30 users per month across all your customers, with no binding contracts. Scale to tens of thousands of users.

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Unlimited M365 backup storage

Hassle-free, unlimited storage of your customers' Microsoft 365 backups: Automatically saved to one of our secure data centers (choose from a selection of regions, like the USA, the UK or Germany).

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Provide endpoint backup services

Wow your customers with backup and recovery as a service for Windows PCs and laptops as part of the package.

Why do I need a backup solution for my customers' Microsoft 365 data?

As Microsoft 365 is a communication system rather than a data protection solution, it doesn't fully back up Microsoft 365 data as part of the service it provides.

You therefore need a robust third-party solution to back up Microsoft 365 content. Click here to learn more.

Benefits of 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)

  • Microsoft 365 backups - Automatically back up your customers' user and group Microsoft 365 mailboxes; User Chats (1:M), Teams Channel Conversations including Private Channel Conversations and recordings of Teams meetings; and files stored within OneDrive and SharePoint Document Libraries. Backups take place mutliple times a day. Mailbox backups include all emails, attachments, calendars and contacts within a user's mailbox. M365 backups are saved to one of our secure data centers as part of the price. You can choose what to back up per customer.
  • Windows-based endpoint backups - Give your customers a truly comprehensive service, unique to the industry, by also backing up their files on on-premise and roaming endpoints, like Windows desktops and laptops. As endpoint backup storage is not included, save your customers' endpoint backups to your own Azure account and bill for storage used as another revenue stream. Click here to learn more
  • Easily restore deleted, lost or damaged items - Benefit from various restore options, including full and granular restores. For instance, you can restore:
    • entire mailboxes for users and groups as well as restoring selected mail items back to the same mailbox
    • Team Chats as well as selected Team conversations
    • OneDrive and SharePoint files to a downloadable ZIP archive or back to a OneDrive Account or SharePoint Document Library
    • endpoint files and folders from a chosen Windows workstation or laptop to their original machine or your endpoint manager server.
  • Worry-free, secure storage - Your customers' Microsoft 365 backups are automatically saved to one of our secure cloud backup locations. This way, you don't have to think about setting up your own servers to save backups to, or worry about SLAs. Additionally, you benefit from unlimited storage (this does not apply to endpoint backups, which you must store to your own MS Azure account).
  • Data jurisdiction control - As your customer M365 data is backed up to one of our secure data centers, you are no longer solely dependent on Microsoft for that data. Per customer, you can choose where to store backup data from a selection of regions, such as the USA, the UK or Germany.
  • Central multi-tenant management - Manage and monitor all your customers' Microsoft 365 backups through a single online Control Panel.
  • No upfront costs
  • Unbeatable value - Ask us about our advantageous pricing; you are then free to establish your own pricing model. Volume discounts apply, making it even more cost-effective for you as you scale to tens of thousands of users.
  • Pay per user, per month - Click here to learn more
  • Recurring revenue - Charge your customers a recurring monthly fee for backing up their Microsoft 365 data and managing their backup storage.
  • 24/7 lightning-fast support - 22-second average support call pickup. Live chat. Speak directly with an expert. No tier 1 agents or gatekeepers.
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Get started

Sign up for your free 30-day trial

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Start my Free Trial
No installation necessary. Simply sign up and connect a Microsoft 365 account. Backups are taken automatically and saved to our secure data centers (choose per customer from a selection of regions). It's that easy!