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How MSPs benefit from 365 Total Backup (formerly Office 365 Backup for MSPs)

Learn why MSPs like you have partnered with us to provide their customers with robust backup and recovery services for Microsoft Office 365 mailboxes, Teams chats, and files.

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No installation necessary. Simply sign up and connect a Microsoft Office 365 account. M365 Backups are taken automatically and saved to our secure data centers (choose per customer from a selection of regions). It's that easy!
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G2 High Performer Summer 2022 Award
Expert Insights Best-Of O365 Backup and Recovery Spring 2022
Storage Awards Winner 2021
2021 UK Enterprise Awards Winner
Expert Insights Best-Of O365 Backup and Recovery Fall 2021
Global Infosec Awards Winner 2021
DCS Awards Winner 2020
SDC Awards Winner 2020
Storage Award 2020
Network Computing Winner 2020
MSP Innovation Award 2020
Technology Innovator Award 2020
WINMAG Award 2019
mkb award 2019
Storage Award 2019

Here's what MSPs who partner with us have to say:

"Office 365 and Virtual Machine backups with ease is how I would describe your products to anyone. The easy-to-use interface, installation and setup is what makes this product top of its class. It has reduced my backup checking time, increased backup efficiency and most of all enabled an easy to use granular restore that even first line technicians can use for clients. Since we have moved to your solutions..." Read more
David Hahn, 2nd line Technical Support

Interactive System Solutions Logo
"Altaro Office 365 Backup [now 365 Total Backup] is ready to use in minutes and the configuration consists of just a few clicks - just right for the fast onboarding of new customers. Equally important: quick and easy recovery of deleted emails. With just a few clicks, emails end up in the mailbox or as a zip download on the customer's PCs. If any issues arise, support is unmatched - fast and competent."
Patric Lang Solatec Logo
"I had been looking for an Office 365 backup solution for some time and hadn't really come across anything that fitted my needs. I found your product to be slick and easy to use, with a familiar interface to the excellent Altaro VM Backup product. Backups were reliable, and restores were quick..."
Severn Dickinson, IT Infrastructure & Network Engineer


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Severn Portrait Photo Customer
"Setting up Office 365 backup with Altaro Office 365 Backup for MSPs was super easy and worked right out of the box. The first backup job was configured in less than three minutes. Mailbox recovery was easy and hassle-free. And that's what's important! :)"
Steffen Köhler, Teamleiter Technical Support Ebert Lang - Logo
"As an MSP, we are constantly looking for tools and services that deliver great performance and great value for money to the end customer. You have consistently delivered on both points. With the introduction of backup for Office 365, once again you have delivered! The product is simply priced, as it is a flat-rate per user service..." Read more
Rob Franklin

JPT Solutions Logo
"Altaro Office 365 Backup [now 365 Total Backup] completely meets our requirements for superfast backup and recovery for Office 365 Mailboxes. We had it set up in a matter of minutes including the first set of backups. The huge bonus is that the storage is included in the package..."
Ronald Gray, Managing Director The Tech Gurus Logo
"The subscription model is amazing - you don't have to worry about implementing and maintaining your own backup storage. We are still blown away by the fact that the retention period is unlimited in combination with the automatic mailbox backups running up to 4 times per day to make sure you never lose any valuable data. All-in all, Altaro Office365 Backup [now 365 Total Backup] is a solution that we will be implementing for a lot of our managed customers."
Jannick Hermans Trius Logo
Jannick Portrait Photo Customer
"We have been recommending Office 365 backup over the last couple of years since the rise of cloud ransom threats to 365... With us already using the Altaro VM Backup solution I was instantly excited to hear about your 365 offering, even more so knowing we do not have to deal with back end data storage..." Read more
Denis Ford, IT DirectorKinetic Logo

"Office 365 and Virtual Machine backups with ease is how I would describe your products to anyone. The easy-to-use interface, installation and setup is what makes this product top of its class. It has reduced my backup checking time, increased backup efficiency and most of all enabled an easy to use granular restore that even first line technicians can use for clients. Since we have moved to your solutions, we have migrated clients from on-prem to the cloud with ease, checked and proven offsite backup recovery and secured clients now living in the 365 cloud. Support is quick and incredibly efficient. As the technology moves forward with the times you know you're going to have a backup solution worth investing in. I wouldn't use anything else."

David Hahn
Interactive System Solutions Ltd

"As an MSP, we are constantly looking for tools and services that deliver great performance and great value for money to the end customer. You have consistently delivered on both points. With the introduction of backup for Office 365, once again you have delivered! The product is simply priced, as it is a flat-rate per user service, and it is simple to configure. From logging into the portal to the first backup commencing it was a simple 15 minute process. Restoring single emails or whole mailboxes is again, a straightforward process which means we don't have to spend days/weeks training up new techs on software, which is a win-win for us."

Rob Franklin
JPT Solutions, UK

"We have been recommending Office 365 backup over the last couple of years since the rise of cloud ransom threats to 365... With us already using the Altaro VM Backup solution I was instantly excited to hear about your 365 offering, even more so knowing we do not have to deal with back end data storage. The biggest benefits to us are the ease of onboarding (so, so simple… the easiest I've ever experienced in my career) and support. I know from my experience with your other products that support is second to none and if I get stuck there will be someone helpful and willing to get me out of trouble."

Denis Ford​
Kinetic ICT Solutions Ltd, UK

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5-star ratingStars Rating

The user interface is simple the navigate, straight forward to use and easy to set up a new customer and connect to their 365 tenant. The automation during set up and the on-going backup process removes a huge amount of admin time. Backup frequency is excellent. All of the best parts of their VM backup product but in the cloud and I haven't been able to fault it yet, and for a very reasonable price.

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5-star ratingStars Rating

Once setup, the simplicity of restoring a single email to a complete mailbox is exceptional. There is no other product like it! Excellent!!

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5-star ratingStars Rating

The user interface makes it very easy to install, configure and monitor. As an MSP, it is important to have a single view of all clients' backups and be able to manage them easily. Altaro makes the process incredibly easy.

G2 logo

5-star ratingStars Rating

I love the fact we were able to just set it up and forget about it, as new mailboxes are added in Office 365 they are automatically included in the backups, restoring someones mailbox has been easy and fast, pricing is right in the sweet spot.

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No installation necessary. Simply sign up and connect a Microsoft 365 account. Backups are taken automatically and saved to our secure data centers (choose per customer from a selection of regions). It's that easy!