C-level

How Creative Management Can Transform Your MSP

How Creative Management Can Transform Your MSP

December 6, 2019 by Tina McConnell
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In this article, we’re going to be talking about how creative management and Imagination can help you effectively lead your team to victory. We’ll start with why these traits are important in leadership, and then get into some tips and an example of how...
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How to Lead a Top Class MSP Engineering Team

How to Lead a Top Class MSP Engineering Team

November 22, 2019 by Tina McConnell
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Here’s a question I often ask myself…. I’m not an engineer. Why, then, am I a successful manager of engineers? First, I know what I don’t know, and I trust them as subject matter experts. Second, I trust but verify. While I may not be trained as an...
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How to Create Your First Master Services Agreement
Hyper-V vs. VMware – What is Best for Your MSP?
Do I Need a Master Services Agreement?

Do I Need a Master Services Agreement?

July 18, 2019 by Thomas Fafinski
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One question I often get when advising MSPs on legal matters is: “Am I supposed to Negotiate an Agreement with my Customer before Selling any Product or Services?” This is the question covered in this article. What is a Master Services Agreement (MSA)? If...
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5 Reasons Why Top Engineers Quit MSPs (and How to Keep them)