VM Backup for MSPs

Virtual Machine Backup and Replication for MSPs

Our monthly subscription program allows you to provide Hyper-V, VMware and physical server backup services to all your customers from a central online console at the most accessible price in the industry.

Start your 30-day trial and get started in less than 15 minutes

Easy setup. Cancel any time.

An award-winning backup solution trusted by 2,000+ satisfied MSPs

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G2 Award
InfoSec Award
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Award Winner
Storage Award
CV Award
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Altaro Winner Award
Editors Choice
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Vmware Award Altaro

Altaro's MSP program allows you to pay per VM per month with the flexibility to set your own pricing model, and provide your customers with all the benefits of Altaro VM Backup. You can also back up any physical Windows servers.

Why choose Altaro for your MSP business?

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Multi-tenancy

Manage and monitor all your customers' VM and physical server backups and replications through Altaro's multi-tenant Cloud Management Console.

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Praise-winning 24/7 support

Outstanding 24/7 support with prompt call pickup of less than 30 seconds. An industry best!

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Pay per VM

Pay per VM (and any physical servers) per month at the most accessible price in the industry with no upfront fees.

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Recurring revenue

Charge your customers a monthly recurring fee for backups, your services and (optionally) storage used.

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No contracts

Minimum monthly subscription of up to 10 VMs per month, with no binding contracts; scale up to 1,000s of machines.

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Provide offsite storage

Back up and replicate your customers' VMs and any physical servers to their servers, the cloud or your own servers and bill for storage used.

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Access to all features

Access the most current and feature-rich version of Altaro VM Backup Unlimited Plus Edition to use across all your customers, at no extra fee.

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Reliable backup service

Provide your customers with reliable VM and physical Windows server backup and recovery services (BaaS), charging a monthly fee for managing their backups on their or your servers.

Watch Altaro VM Backup for MSPs at work

Our backup solution is an obvious choice for managed service providers who want to provide their customers with quality backups at affordable prices.

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  • "Being able to manage all of our clients from one console has been huge for us. In the MSP world, time is everything and being able to see it all from one place is one of the best features of this product."

    Michael Edde,
    President and CEO
    Alpha Omega Testimonial
  • "Altaro's monthly pay-per-use program is really important for us… It's key that we can scale up and down rapidly for clients… It's beneficial for us not to be tied in to any long-term contracts."

    Simon Dix,
    Technical Director
    Chorus msp testimonial
  • "The multitenancy solution is very important to us... to keep an eye on backups. With its global view of everything, we can go to one website and see everything from there."

    Charles Swihart,
    Owner
    Pre Active It Solutions Testimonial

Small to Medium MSPs

Grow your MSP business faster with Altaro's program

  • Multi-tenant online console - Save time and money through centralized management of all your customers
  • Pay per VM and any physical Windows servers backed up per month at the most accessible price in the industry
  • Start small and scale up to 1,000s of machines – No binding contracts
  • Outstanding 24/7 support - Instant, expert help at your fingertips, as part of the package
"[I] get support from different companies including the biggest out there, and I have never received better support than with the Altaro team."
Sebastien Rivard, Decam Informatique Decam sm Logo
Join thousands of successful MSPs that partner with Altaro:
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Large MSPs

Benefit from personalized, speedy service by partnering with Altaro

  • Multi-tenant online console – Manage all your customers through one central view, for easy monitoring and billing
  • Scalable to fit your needs – Easily manage 1,000s of machines across 100s of customers
  • Dedicated 24/7 support – Speak direct to experts, fast; call response of <30 seconds; no gatekeepers
  • Direct access to the Altaro CEO and C-level team
"Restoring from backups is a breeze and we can be fully confident that the backup is robust …"
James Ratcliffe, Gemini IT Gemini sm Logo
Join other CRN Top 500 MSPs like:
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Systech It solution
Retrofit

"The Altaro Cloud Management Console makes it easy for us to manage our clients' backups on their behalf… The solution is also straightforward to test restores, so I don't have any sleepless nights worrying that backups won't work when we need them."

Stephen Whelan

Stephen Whelan

Technical Manager,
Integrity IT Solutions Integrity It Solutions

"We've recently switched from Veeam to Altaro's MSP Program, and we are already starting to see and experience the benefits of Altaro over our former Veeam partnership. I can safely say that Altaro will be the go-to solution for DR/BaaS for us and other partners like ourselves."

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Steven Thom

President,
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Join Altaro's flexible and affordable monthly subscription program (where you simply pay per VM and any physical Windows server per month) and you will get:

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Altaro VM Backup
Unlimited Plus Edition

MSP VM Backup Video

Provide your customers with the benefit of all the backup, replication and recovery functionality in Altaro VM Backup.

BACKUP

RESTORE

  • Boot from backup
  • File-level restore
  • Exchange item-level restore
  • Restore VMs to a different host

MANAGEMENT

  • Central multi-tenant management, with two factor authentication (2FA)
  • Augmented inline deduplication (64% average storage savings)
  • Flexible scheduling & queue
  • All Altaro offsite backup copies are automatically 256-bit AES encrypted
  • vCenter & CSV support
  • Grandfather-Father-Son archiving (GFS)
  • Sandbox restore & backup verification

SUPPORT

Learn more about Altaro VM Backup's features

Multi-tenant Cloud Management Console (CMC)

MSP CMC Video Altaro

ACCOUNT MANAGEMENT

  • Set up, manage and monitor all your customers through a single, online, multi-tenant console, the CMC
  • Centrally start backups and restore VMs and any physical Windows servers from the CMC, configure backup locations, offsite locations and encryption keys
  • Access portal from anywhere by using a web browser
  • Set up backup settings templates
  • Central management of multiple offsite servers
  • Get daily reports and alerts as well as monthly usage and storage reports per customer
  • Push upgrades, backup configurations and license keys to multiple Altaro VM Backup installations quickly

BILLING

  • Monitor all your customers' backup usage through the CMC and manage their billing
  • Push upgrades, backup configurations and license keys to multiple Altaro VM Backup installations quickly
  • Grant CMC access to your customers
View screenshots
CMC Dashboard Screen shoot
Config VMs for Backup
CMC Dashboard Reports
Link an Altaro VM Dashboard
MSP Customers Dashboard
CMC Operation Alerts

"Altaro has provided a product that is very reliable. It is very easy to implement, and it just works. It doesn't get any simpler than that. In a disaster recovery scenario, I have full confidence in restoring a backup."

Ed Klotz

Co-Founder and Vice Present of Design & Implementation,
Trinitas Technology Group

"It's a genuine one-stop disaster recovery shop for MSPs… a pleasant, easy-to-use program that was easy to set up… And it is easy to see at a glance where we are in relation to continuity, especially thanks to the solution's multi-tenant management console."

Brett Casterton

Technical Director,
Inology:IT

Pay based on usage, per VM, per month

No upfront costs
Starter pack covering up to 10 VMs per month
24/7, lightning-fast support included
You can then also back up any physical Windows servers, paying per physical server per month
Unbeatable value
Scale up or down; able to scale to 1000s of machines

Pricing FAQs

What is included in the price?

The monthly subscription fee per VM backed up includes access to the multi-tenant cloud management console as well as all features of Altaro VM Backup Unlimited Plus Edition across all your customers, and outstanding 24/7 support.

Apart from that, you also have the option to back up any physical Windows servers at an additional fee per physical server per month. Click here for further information and a Price Comparison.

Do customers require a separate product license?

No, your customers do not need to purchase separate licenses. You pay us one all-inclusive fee per month. There are no additional costs involved.

Can I delete my account at any time?

Subscription is monthly, with the possibility of stopping at any time. Other providers within the industry require single or multi-year contracts.

I would like to switch from trial to paid subscription. What should I do?

Follow the instructions here or send an email to sales.


Check out our Support Center or email Sales for a quick reply.

"Altaro's saved the day more times than I can count. We've been able to restore a failed server onto completely new hardware in a morning, without any concerns about missing media. It's also incredibly simple for us to perform routine test restores into a separate environment without any disruption to the customer."

Paul Roach

Director,
Verus Solutions

"The product is easy to install and manage, especially through its Cloud Management Console, where we have a single view of all our clients' installations. This makes the total cost for our clients go down and our daily lives easier."

Patrick Stark

CEO,
ps-tech GmbH