Tel : 919 251 6279

VmBackup for MSPs White Logo

Virtual Machine Backup and Replication for MSPs

Our monthly subscription program allows you to provide Hyper-V, VMware and physical server backup services to all your customers from a central online console at the most accessible price in the industry.

Start your 30-day trial and get started in less than 15 minutes

Easy setup. Cancel any time.

An award-winning backup solution trusted by 2,000+ satisfied MSPs

Spice Works Logo
MSP Innovation Award 2020
Technology Innovator Award 2020
G2 Award
InfoSec Award
Award Image 1
Award Image 2
Award Winner
Storage Award
CV Award
Award image 3
Altaro Winner Award
Editors Choice
Mkb Award

Altaro's MSP program allows you to pay per VM per month with the flexibility to set your own pricing model, and provide your customers with all the benefits of Altaro VM Backup. You can also back up any physical Windows servers.

Why choose Altaro for your MSP business?

Msp Icon 1

Multi-tenancy

Manage and monitor all your customers' VM and physical server backups and replications through Altaro's multi-tenant Cloud Management Console.

Msp-Icon 1

Praise-winning 24/7 support

Outstanding 24/7 support with prompt call pickup of less than 30 seconds. An industry best!

Msp Icon 3

Pay per VM

Pay per VM (and any physical servers) per month at the most accessible price in the industry with no upfront fees.

Msp Icon 2

Recurring revenue

Charge your customers a monthly recurring fee for backups, your services and (optionally) storage used.

Msp Icon 4

No contracts

Minimum monthly subscription of up to 10 VMs per month, with no binding contracts; scale up to 1,000s of machines.

Sever Storage Cloud Icon

Provide offsite storage

Back up and replicate your customers' VMs and any physical servers to their servers, the cloud or your own servers and bill for storage used.

Msp Icon 3

Access to all features

Access the most current and feature-rich version of Altaro VM Backup Unlimited Plus Edition to use across all your customers, at no extra fee.

Msp Icon 2

Reliable backup service

Provide your customers with reliable VM and physical Windows server backup and recovery services (BaaS), charging a monthly fee for managing their backups on their or your servers.

Watch Altaro VM Backup for MSPs at work

Our backup solution is an obvious choice for managed service providers who want to provide their customers with quality backups at affordable prices.

Msp VIdeo 2
  • "Being able to manage all of our clients from one console has been huge for us. In the MSP world, time is everything and being able to see it all from one place is one of the best features of this product."

    Michael Edde,
    President and CEO
    Alpha Omega Testimonial
  • "Altaro's monthly pay-per-use program is really important for us… It's key that we can scale up and down rapidly for clients… It's beneficial for us not to be tied in to any long-term contracts."

    Simon Dix,
    Technical Director
    Chorus msp testimonial
  • "The multitenancy solution is very important to us... to keep an eye on backups. With its global view of everything, we can go to one website and see everything from there."

    Charles Swihart,
    Owner
    Pre Active It Solutions Testimonial

Small to Medium MSPs

Grow your MSP business faster with Altaro's program

  • Multi-tenant online console - Save time and money through centralized management of all your customers
  • Pay per VM and any physical Windows servers backed up per month at the most accessible price in the industry
  • Start small and scale up to 1,000s of machines – No binding contracts
  • Outstanding 24/7 support - Instant, expert help at your fingertips, as part of the package
"[I] get support from different companies including the biggest out there, and I have never received better support than with the Altaro team."
Sebastien Rivard, Decam Informatique Decam sm Logo
Join thousands of successful MSPs that partner with Altaro:
Corptek Logo
Baxter Italy Logo
Robin And Martin Logo
Verus Logo
Cyberguard Logo
RS-IT solutions Logo
Easton Technology Logo

Large MSPs

Benefit from personalized, speedy service by partnering with Altaro

  • Multi-tenant online console – Manage all your customers through one central view, for easy monitoring and billing
  • Scalable to fit your needs – Easily manage 1,000s of machines across 100s of customers
  • Dedicated 24/7 support – Speak direct to experts, fast; call response of <30 seconds; no gatekeepers
  • Direct access to the Altaro CEO and C-level team
"Restoring from backups is a breeze and we can be fully confident that the backup is robust …"
James Ratcliffe, Gemini IT Gemini sm Logo
Join other CRN Top 500 MSPs like:
ADM Logo
Bluestem Logo
Cerberus networks Logo
Chorus Logo
ITC Logo
Mansys Logo
Systech It solution
Retrofit

"The Altaro Cloud Management Console makes it easy for us to manage our clients' backups on their behalf… The solution is also straightforward to test restores, so I don't have any sleepless nights worrying that backups won't work when we need them."

Stephen Whelan

Stephen Whelan

Technical Manager,
Integrity IT Solutions Integrity It Solutions

"We've recently switched from Veeam to Altaro's MSP Program, and we are already starting to see and experience the benefits of Altaro over our former Veeam partnership. I can safely say that Altaro will be the go-to solution for DR/BaaS for us and other partners like ourselves."

Seven Customer Portrait Photo

Steven Thom

President,
Thom Infotech Thom infotech logo

Join Altaro's flexible and affordable monthly subscription program (where you simply pay per VM and any physical Windows server per month) and you will get:

Plus Icon

Altaro VM Backup
Unlimited Plus Edition

MSP VM Backup Video

Provide your customers with the benefit of all the backup, replication and recovery functionality in Altaro VM Backup.

BACKUP

RESTORE

  • Boot from backup
  • File-level restore
  • Exchange item-level restore
  • Restore VMs to a different host

MANAGEMENT

  • Central multi-tenant management, with two factor authentication (2FA)
  • Augmented inline deduplication (64% average storage savings)
  • Flexible scheduling & queue
  • All Altaro offsite backup copies are automatically 256-bit AES encrypted
  • vCenter & CSV support
  • Grandfather-Father-Son archiving (GFS)
  • Sandbox restore & backup verification

SUPPORT

Learn more about Altaro VM Backup's features

Multi-tenant Cloud Management Console (CMC)

MSP CMC Video Altaro

ACCOUNT MANAGEMENT

BILLING

  • Monitor all your customers' backup usage through the CMC – with the option to retrieve the data via an API call – and manage their billing
  • Get a detailed breakdown of all Altaro backups per customer per month
  • Push upgrades, backup configurations and license keys to multiple Altaro VM Backup installations quickly
  • Grant CMC access to your customers
View screenshots
CMC Dashboard Screen shoot
Config VMs for Backup
CMC Dashboard Reports
Link an Altaro VM Dashboard
MSP Customers Dashboard
CMC Operation Alerts

"Altaro has provided a product that is very reliable. It is very easy to implement, and it just works. It doesn't get any simpler than that. In a disaster recovery scenario, I have full confidence in restoring a backup."

Ed Klotz

Co-Founder and Vice Present of Design & Implementation,
Trinitas Technology Group

"It's a genuine one-stop disaster recovery shop for MSPs… a pleasant, easy-to-use program that was easy to set up… And it is easy to see at a glance where we are in relation to continuity, especially thanks to the solution's multi-tenant management console."

Brett Casterton

Technical Director,
Inology:IT

Pay based on usage, per VM, per month

No upfront costs
Starter pack covering up to 10 VMs per month
24/7, lightning-fast support included
You can then also back up any physical Windows servers, paying per physical server per month
Unbeatable value
Scale up or down; able to scale to 1000s of machines


Our MSP community has told us they prefer us not to publish our prices, because of the value add they then give to their customers. Please email us for pricing.

Pricing FAQs

What is included in the price?

The monthly subscription fee per VM backed up includes access to the multi-tenant cloud management console as well as all features of Altaro VM Backup Unlimited Plus Edition across all your customers, and outstanding 24/7 support.

Apart from that, you also have the option to back up any physical Windows servers at an additional fee per physical server per month. Click here for further information and a Price Comparison.

Do customers require a separate product license?

No, your customers do not need to purchase separate licenses. You pay us one all-inclusive fee per month. There are no additional costs involved.

Do I have to subscribe to Altaro EndPoint Backup for MSPs and Altaro Office 365 Backup for MSPs as well as Altaro VM Backup for MSPs?

No. The three are separate products and you can subscribe to any one of these solutions without needing to subscribe to the others. It is your choice. If you wish to subscribe to more than one of our MSP programs, you can choose which backup services to provide per customer, benefiting from flexibility, convenience and one centralized monthly invoice.

How does it work if I use Altaro Office 365 Backup for MSPs and/or Altaro EndPoint Backup for MSPs as well as Altaro VM Backup for MSPs?

If you subscribe to one or more of these products, all of them are accessible via your account on the Altaro Cloud Management Console (CMC). When using the CMC, you simply need to select which product you want to use – you can switch from one product to the other in the CMC.

Can I delete my account at any time?

Subscription is monthly, with the possibility of stopping at any time. Other providers within the industry require single or multi-year contracts.

I would like to switch from trial to paid subscription. What should I do?

Follow the instructions here or send an email to sales.


Check out our Support Center or email Sales for a quick reply.

"Altaro's saved the day more times than I can count. We've been able to restore a failed server onto completely new hardware in a morning, without any concerns about missing media. It's also incredibly simple for us to perform routine test restores into a separate environment without any disruption to the customer."

Paul Roach

Director,
Verus Solutions

"The product is easy to install and manage, especially through its Cloud Management Console, where we have a single view of all our clients' installations. This makes the total cost for our clients go down and our daily lives easier."

Patrick Stark

CEO,
ps-tech GmbH
What is VM Backup for MSPs?

If you use a virtualized environment, you need a VM backup solution to be able to back up, replicate and recover the data on your virtual machines hosted on Hyper-V and VMware environments. But not all companies or organizations want to do this for themselves; some prefer to have this done for them via a managed service provider or MSP. If you are an MSP, you therefore need a solution that enables you to provide VM backup services to your customers. That's where VM backup for MSPs comes in.

Some VM backup solutions for MSPs – such as Altaro VM Backup for MSPs – not only enable you to back up and replicate your customers' VMs (and physical servers) but also allow you to manage and monitor backups across all your customers via one central multi-tenant console.

As an MSP, this provides you with greater convenience and speed, so that you can provide a more efficient, timely service to your customers while earning a revenue stream by charging them for your services. As a result, the VM backup solution you use must also allow you to easily track what backups you are making per customer for easy billing.

How to use VM Backup for MSPs for your business?

If you are a business or organization, you must decide if you want a VM backup solution that you purchase, install and administer for yourself, such as Altaro VM Backup, or whether to instead select a managed service provider (or MSP) to provide this service for you for a monthly or annual fee. If you opt for the latter, then your provider must use a dedicated solution offering VM Backup for MSPs.

As a company or organization subscribing to a manged backup service, ensure that your MSP is using a reputable VM backup solution to back up, replication and recover your VMs. Also, the MSP must have the means to keep a constant eye on your backups to ensure everything is progressing as required. You also want to ensure that, should they encounter any difficulties, they have a solid customer support team to rely on at the vendor. They also need an easy, reliable way to keep track of what VMs they are backing up for you per month. For peace of mind, you can guide your MSP to look into a reputable, tried and tested VM backup solution for MSPs such as Altaro VM Backup for MSPs.

What opportunities does the MSP program provide you?

Altaro's MSP Programs includes a range of backup and recovery solutions for MSPs. Its MSP programs are available on a monthly subscription and they give managed service providers a convenient single-pane-of-glass view. Altaro enables MSPs to avoid the headache of dealing with multiple vendors and allows them to receive one monthly bill across all their Altaro customers.

An MSP can select which backup services to provide per customer and can then manage and monitor those backups from a central online console. Altaro is the only vendor to enable MSPs to manage all the different types of backups across all their customers from one multi-tenant location. MSPs can choose to provide one or all of these backup services:

You simply pay Altaro per usage per month, with Award-winning 24/7 support as part of the package.

The Altaro MSP program enables you as a manged service provider to:

  • Provide backup and recovery services – Benefit from Altaro's one-stop-shop for backup and recovery services, and meet your customers' backup requirements with ease.
  • Multi-tenancy – Hassle-free management and monitoring of all your Altaro customer backups through our ground-breaking Cloud Management Console (CMC).
  • Pay per usage per month – Pay based on usage per VM, physical server, endpoint and/or Microsoft Office 365 user, per month at the most accessible price in the industry.
  • Recurring revenue – Charge your customer for backup and your value added services per month and enjoy the flexibility to set your own pricing.
  • No binding contracts – No commitment required, other than minimum monthly starter subscriptions of up to 10 VMs per month / 30 users (mailboxes only) / 10 endpoints per month; scale up to 1,000s of machines/users.
  • Purpose-built for MSPs – Our MSP Program gives you a unified experience, with a single point of contact, one monthly invoice, and a central pane of glass to manage all your customer backups.
  • Flexibility – It's up to you which backup services you provide per customer: Hyper-V, VMware, physical Windows servers, endpoints, MS/Office 365, OneDrive and SharePoint.
  • Unlimited scalability – Scale up or down as needed and cross-sell and up-sell to meet customer needs.
  • Award-winning 24/7 support – 24/7 support is part of the package, with guaranteed call pickup of less than 30 seconds. An industry best!
How, where and for how long we can view backups?

When it comes Altaro VM Backup for MSPs, Altaro does not store the backed up data. Data storage rests with the company or with the MSP, depending on each organization's individual setup. This means the user either has total control of the backups, either directly or through the MSP, and can therefore define how long to retain and view backups.