What is included in the price?
Your subscription includes backup, storage, 24/7 support and access to our cloud management console for centralised management of all your company's Office 365 backups. You can subscribe for one or more years. Learn more here.
How does pricing work?
Pricing is per user. A user is a backed up Mailbox, Shared Mailbox, OneDrive Account or Shared OneDrive Account. Each of these requires a user license.
If a single user has both Mailbox and OneDrive backups, that counts as one billable user.
SharePoint Site Document libraries are backed up for free as long as OneDrive backups are enabled for that organization.
If one mailbox is used by multiple users, the fee is for the mailbox rather than for the number of people who have access to it.
Can I delete my account at any time?
You can take a single or multi-year subscription, with the option to renew or not once that time expires.
I would like to switch from trial to paid subscription. What should I do?
Follow the instructions here or click here to send a request.
What if I do not have a minimum of 10 users to back up?
You can start with as few users as you wish, as long as you get the minimum starting subscription of up to 10 users (mailboxes only) per year. So if you wish to start with 5 users, you can – however, you will be billed for 10.