ForumsHyper-V Dojo forum
- 24/7 Support
- How to Buy
- About us
Provide all your customers with backup and recovery services for Office 365 mailboxes and files stored in OneDrive and SharePoint through a multi-tenant online console, on a monthly subscription.
Developed for Managed Service Providers (MSPs), Altaro Office 365 Backup for MSPs enables you to back up and restore all your customers' Microsoft Office 365 mailboxes and their files stored within OneDrive and SharePoint, backing them up to Altaro's Microsoft Azure infrastructure.
Pay Altaro an all-inclusive fee per user per month that includes unlimited backup storage, 24/7 support and access to our multi-tenant, cloud-based console that enables you to manage all your customers' backups centrally. You can set up your own pricing model and enjoy the flexibility of adding and removing users as needed. You only pay for those backed up per month.
Perform Microsoft 365 / Office 365 mailbox, OneDrive and SharePoint backups and backup management for all your customers through Altaro's multi-tenant cloud management console.
As Microsoft doesn't provide native backup options, Altaro enables you to back up your customers' Office 365 content with ease.
Pay one fee per user, per month - this includes backups, unlimited storage, 24/7 support and management console access - and serve your customers at the price point you decide on.
Starter pack covering up to 30 users (mailboxes only) per month across all your customers, with no binding contracts. Scale to tens of thousands of users.
Hassle-free unlimited storage: Your customers' Office 365 backups are automatically saved to Altaro's secure cloud backup location hosted on Azure.
There's a common misconception that Microsoft fully backs up Office 365 data as part of the service it provides, but this is not the case.
You therefore need a robust third-party solution to back up Office 365 content. Click here to learn more.
"To facilitate backups for multiple customers who use the cloud, you can opt for Altaro Office 365 Backup for MSPs… In the management console you can easily sort out per application, user and the relevant file. Then choose the correct version (storage point) to restore this file to - and it's done."
WINMAG Pro, December 2019
The Altaro Office 365 Backup for MSPs subscription program enables you to back up and restore all your customers' Microsoft Office 365 mailboxes and files stored in OneDrive and SharePoint through a monthly subscription, with no upfront fees. And you can centrally back up, manage and monitor them all through Altaro's multi-tenant cloud-based management console, making it easy and hassle-free for you to provide and bill for Microsoft 365 backup services.
Unlimited storage is also part of the package: Altaro Office 365 Backup for MSPs automatically backs up the data up to four times per day and saves it to a secure cloud backup location on Altaro's Microsoft Azure infrastructure. Industry-leading 24/7 support is included.
"I had been looking for an Office 365 backup solution for some time and hadn’t really come across anything that fitted my needs. I found Altaro’s product to be slick and easy to use, with a familiar interface to the excellent Altaro VM Backup product. Backups were reliable, and restores were quick. Altaro Office 365 Backup is an invaluable tool for every IT engineer and MSP."Severn Dickinson
"Setting up Office 365 backup with Altaro Office 365 Backup for MSPs was super easy and worked right out of the box. The first backup job was configured in less than three minutes. Mailbox recovery was easy and hassle-free. And that's what's important! :)"Steffen Köhler
"As an MSP, we are constantly looking for tools and services that deliver great performance and great value for money to the end customer. Altaro has consistently delivered on both points. With the introduction of Altaro Office 365 backup, once again they have delivered! The product is simply priced, as it is a flat-rate per mailbox service, and it is simple to configure. From logging into the portal to the first backup commencing it was a simple 15 minute process. Restoring single emails or whole mailboxes is again, a straightforward process which means we don’t have to spend days/weeks training up new techs on software, which is a win-win for us."Rob Franklin
"Altaro Office 365 Backup completely meets our requirements for superfast backup and recovery for Office 365 Mailboxes. We had it set up in a matter of minutes including the first set of backups. The huge bonus is that the storage on Altaro’s Microsoft Azure Infrastructure is included in the package. We onboarded ALL our clients to the Altaro VM Backup platform almost 2 years ago and will be recommending this latest offering to them also. All easily accessed from the Cloud Management Console, a great product yet again. Thank you Altaro."Ronald Gray
"The subscription model which includes Microsoft Azure storage is amazing - you don’t have to worry about implementing and maintaining your own backup storage. We are still blown away by the fact that the retention period is unlimited in combination with the automatic backup’s running 4 times per day to make sure you never lose any valuable data. All-in all, Altaro Office365 Backup is a solution that we will be implementing for a lot of our managed customers."
We have been using Altaro Office 365 for MSPs in BETA for 3 weeks. Before we started implementing the product and billing our customers for it, we wanted to make sure the product included all the features we use on a daily base for our customers.
The first thing we noticed is just how simple it is to set up: just add the O365 tenant and select mailboxes to include for backup. That’s about it! No need to hassle with on-site or cloud storage of your own, retention policies or complicated schedules. Just point and shoot.
Everything is managed through the Cloud Management Console that we’ve come to know from Altaro VM Backup. Adding and configuring a complete organisation for backup was done in a few minutes.
For testing purposes, we added a handful of customers with a variety of different sized users and shared mailboxes. Once the initial backups were done, we tried a few restores. This is all very intuitive and user-friendly in the restore wizard. All restores just went perfectly fine. Another nice feature is being able to restore to a ZIP-file with EML files. This way you can restore items and make them accessible to a person even if he does not have access to the Office365 tenant. We are regularly requested to restore a mailbox after an employee has left the company. This makes that perfectly possible and easy.
Being able to recover granular single items from a mailbox without having to restore the entire mailbox was another big selling point that we looked into. In the restore wizard, you are able to preview the message and even open attachments and export them separately. Again, this works flawlessly with a user interface that is so well build that even a child can complete a restore in a few clicks.
The subscription model with included Microsoft Azure storage is amazing that you don’t have to worry about implementing and maintaining your own backup storage. We are still blown away by the fact that the retention period is unlimited in combination with the automatic backup’s running 4 times per day to make sure you never lose any valuable data. All-in all, this is a solution that we will be implementing for a lot of our managed customers.
Jannick Hermans TRIUS, Belgium
"We have been recommending Office 365 backup over the last couple of years since the rise of cloud ransom threats to 365... With us already using the Altaro VM Backup solution I was instantly excited to hear about Altaro’s 365 offering, even more so knowing we do not have to deal with back end data storage. The biggest benefits to us are the ease of onboarding (so so simple… the easiest I’ve ever experienced in my career) and support. I know from my experience with other Altaro products that support will be second to none and if I get stuck there will be someone helpful and willing to get me out of trouble."Denis Ford
"...the move to Office 365 and its hosted platform left a backup hole that was hard to fill. The solution from Altaro is simple to use from within the portal and streamlines our onboarding and daily tasks. ...combined with the update for SharePoint and OneDrive backups, it’s a thumbs up from us and our clients."
Having successfully used Altaro for our customers server backups for many years, we were excited to hear about the Office 365 backup solution. As an MSP, most of our clients used to use Microsoft Exchange and we could accommodate the backups within the existing Disaster Recover backups. However, the move to Office 365 and its hosted platform left a backup hole that was hard to fill. The solution from Altaro is simple to use from within the portal and streamlines our onboarding and daily tasks. The price per box structure also suits our support scenario, that combined with the update for SharePoint and OneDrive backups means it’s a thumbs up from us and our clients.
Brett Casterton, Technical Director, Inology:IT
Sign up for your free 30-day trial