Technical Evangelist

Flag of USALOCATION: United States

As Altaro's primary Technical Evangelist in North America, you are the community-facing face and voice of Altaro and our successful educational content hub. Through your work on webinars, videos, podcasts and more, you will help 1.8M+ (and growing!) IT professionals around the globe skill up, solve complex IT challenges and better understand the platforms they work with.

You will also be our ambassador, building a presence in various online and offline IT communities and user groups. At select trade show events throughout the year, you will represent Altaro by taking on speaking engagements focused on educational topics primarily.

Aside from being the main presenter for Altaro tutorial videos and hosting webinars, you will be involved in our editorial process to ensure our content production is relevant and of a high standard. Internally, having a close affinity with the environment our target audiences work in, you are an important IT technical resource for Marketing, but also Engineering, QA and Support. You may also support high value Sales opportunities from time to time to serve as the technical expert.

Key areas of responsibility include:

  • Working closely with the Inbound Marketing team to help identify topics to cover and reviewing work returned by our freelance technical writers and video presenters
  • Recording tutorial videos around our products as well as general IT topics, in support of our global video strategy as well as our blog content
  • Preparing live educational webinar sessions to dive deep into key platforms and developments form Microsoft and VMware. You will handle co-host sourcing and coaching, slide deck creation and smooth operations on our webinar platform
  • Driving community growth to help grow active members and increase engagement on our educational forums and blogs, by sharing your expertise and that of the team of expert authors who will be working with you
  • Participation in 3rd party IT communities and Social Media platforms, representing Altaro and regularly putting forward our educational content
  • Networking within the IT community to build and foster relationships with fellow IT experts for a variety of goals, including knowledge sharing, content production and presenting, survey participation, trade show attendance obo Altaro, etc
  • Writing and editing occasional technical white papers and similar product-focused educational pieces to be used for wider marketing efforts as well as to serve as a resource for Sales and our Partner network

Qualifications required:

  • In-the-field experience as an IT professional, working with VMware platforms as well as various Microsoft technologies including Hyper-V, Azure, Sharepoint and Exchange
  • Strong verbal communication skills with a mentor/teacher mentality, focused on the ability to explain complex theories in a simple and effective manner
  • Strong writing and editing skills and knowledge of best practices on how to present written and visual content to maximise content consumption and reader/viewer engagement
  • Experienced host on live webinar events and moderating expert discussions
  • US English native language speaker

Assets:

  • Holds MVP and/or vExpert designation
  • Experience working as part of an IT service provider
  • Experienced automator on PowerShell and PowerCLI
  • Strong industry network of IT professionals and experts
  • Familiarity with video recording tools
  • Experienced GoToWebinar (or similar webinar hosting tools) user

Are you interested in this position? All applications will be treated in the strictest confidence.

Apply for this position

(Send your CV to careers@altaro.com).

By submitting my application, I accept Altaro's Privacy Notice.

Join a fast-growing developer of user-friendly backup solutions

Altaro’s headquarters are located in a state of the art building on the island of Malta, in the ‘heart’ of the Mediterranean. Our culture is driven by open discussion, collaboration and respect. We employ an enthusiastic team who understands that one way to innovate continuous data protection (CDP) technology is by taking a step back from the implementation details to understand the customer's objectives, requirements and resources.

The perks that we offer if you join Altaro

  • Prestigious clients
  • Autonomy and flexibility
  • State of the art offices
  • Work with a talented, enthusiastic team
  • Personal development programme
  • Health Insurance
  • Additional leave entitlements – Paternity/Maternity/Adoption leave

Work on an award-winning backup solution that is helping more than 50,000 customers worldwide!

Through great design, technology, innovation and support, Altaro creates backup solutions for small and mid-market businesses and large corporations.

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What customers say about Altaro

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"We had a server with consistent backup problems. When we switched to Altaro for our backup solution, they helped me fix a problem that haunted us for months. Working with them has always been a pleasure!"

Rachel Lewis Bensinger Consulting

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"Altaro Hyper-V Backup is just the program I was looking for. Altaro sets up in just minutes with its very friendly interface. Altaro Hyper-V Backup is a great affordable product that I would recommend to anyone running Hyper-V."

Brice Milla Keystone Technology Consultants