Account Executive

Role Description:

• Call/liaise with leads, help answer any questions and move them towards a purchase
• Call/liaise with potential Altaro partners, offering promotions, moving them up partner program, etc.
• Search for new partners to recruit and help run various partner recruitment campaigns
• Manage your sales pipeline through recording and tracking of your leads and opportunities using our CRM
• Call/liaise with customers following sales to ensure ongoing customer satisfaction
• Call/liaise with customers whose maintenance agreement is about to expire
• Answer/process any incoming sales requests
• Help manage sales mailbox

Required Skills and Experience:

• Experience in a similar role will be considered an asset
• Full command of the English language – any other language will be considered as an asset
• Personable/helpful character that comes across on the phone and in emails
• Experience making/receiving many calls a day
• Experience looking for and successfully generating new business partnerships and customers
• Background or understanding in IT will be considered an asset
• Experience in using CRMs like Salesforce or SugarCRM will be considered an asset
• Account management skills and understanding of how the channel works will be considered an asset