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LOCATION: MALTA, EU
Altaro part of Hornetsecurity Group is looking for a Software Support Analyst to work within the Service Desk department. We pride ourselves in building a team of rockstars to assist IT professionals all over the world to diagnose and resolve technical issues with our Virtual Machine backup software.
Our support analysts will be trained on the job and exposed to various rapidly changing virtualization technologies, and will also work closely with our development team to convey bugs and improvements to our software.
Areas of Responsibility:
Bonus Skills (you get plus points):
Altaro’s headquarters are located in a state of the art building on the island of Malta, in the ‘heart’ of the Mediterranean. Our culture is driven by open discussion, collaboration and respect. We employ an enthusiastic team who understands that one way to innovate continuous data protection (CDP) technology is by taking a step back from the implementation details to understand the customer's objectives, requirements and resources.
Through great design, technology, innovation and support, Altaro creates backup solutions for small and mid-market businesses and large corporations.
"We had a server with consistent backup problems. When we switched to Altaro for our backup solution, they helped me fix a problem that haunted us for months. Working with them has always been a pleasure!"
Rachel Lewis Bensinger Consulting
"Altaro Hyper-V Backup is just the program I was looking for. Altaro sets up in just minutes with its very friendly interface. Altaro Hyper-V Backup is a great affordable product that I would recommend to anyone running Hyper-V."
Brice Milla Keystone Technology Consultants