SysOps Administrator

Flag of MaltaLOCATION: MALTA, EU

We're growing and we're hiring!
Altaro is on a mission to provide robust data protection and business continuity services for MSP's and businesses worldwide. We are looking for individuals that are committed to develop themselves and learning new skills while improving Altaro Platform Operations and we are ready to help you do that.

A technical role at Altaro provides you with an opportunity to sharpen your technical skills and solve security, reliability and performance problems. We are still a small team, growing quickly and focused on building great products.

As a SysOps Administrator you will require to work closely with our engineering and support teams to provide Infrastructure and Application support services for our external and internal platforms primarily hosted on Microsoft Azure. As an individual you need to be passionate in operational excellence, analytics and providing a great service.

A day in the life of a SysOps Administrator will be to:

  • Proactively monitor all platforms, systems and infrastructure
  • Investigate and react to any issues that might arise on Production, Internal and pre-production infrastructure
  • Provide second line application support to escalated incidents in line with our SLO's and SLA's
  • Assist with the frequent release of software builds through our different environments
  • Manage Altaro ticketing system for incidents, tasks, events and maintenance
  • Assist with root cause analysis (RCA) of incidents
  • Act as an operational analyst and identify recurring issues and escalate to the appropriate teams
  • Continuously improve monitoring solutions, applications, tools and processes through automation
  • Assist with overall systems improvements and recurrent tasks
  • Maintain updated documentation and runbooks
  • Liaise with providers and third parties
  • Assist with other tasks from time to time
  • Participate in on-call rotation

Skills needed:

  • Good understanding of overall IT infrastructure and application stack
  • Knowledge of Windows and Linux OS including troubleshooting
  • Knowledge of Cloud infrastructure (such as Azure or AWS)
  • Familiarity with monitoring tools
  • Familiarity with web servers (IIS, Apache, Nginx)
  • Familiarity with database technologies (MsSQL, MySQL, MariaDB) and good knowledge of SQL statements
  • Strong knowledge in network services, including TCP/IP stack, DNS, TLS/SSL and HTTP
  • Scripting experience in powershell or other languages
  • The ability to work proactively and have an analytical mind set
  • Excellent communication skills, team player, attention to detail and able to multitask

Are you interested in this position? All applications will be treated in the strictest confidence.

Apply for this position

(Send your CV to careers@altaro.com).

Join a fast-growing developer of user-friendly backup solutions

Altaro’s headquarters are located in a state of the art building on the island of Malta, in the ‘heart’ of the Mediterranean. Our culture is driven by open discussion, collaboration and respect. We employ an enthusiastic team who understands that one way to innovate continuous data protection (CDP) technology is by taking a step back from the implementation details to understand the customer's objectives, requirements and resources.

The perks that we offer if you join Altaro

  • Prestigious clients
  • Autonomy and flexibility
  • State of the art offices
  • Work with a talented, enthusiastic team
  • Personal development programme
  • Health Insurance
  • Additional leave entitlements – Paternity/Maternity/Adoption leave

Work on an award-winning backup solution that is helping more than 50,000 customers worldwide!

Through great design, technology, innovation and support, Altaro creates backup solutions for small and mid-market businesses and large corporations.

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What customers say about Altaro

USER Customer Photo 1

"We had a server with consistent backup problems. When we switched to Altaro for our backup solution, they helped me fix a problem that haunted us for months. Working with them has always been a pleasure!"

Rachel Lewis Bensinger Consulting

USER Customer Photo 2

"Altaro Hyper-V Backup is just the program I was looking for. Altaro sets up in just minutes with its very friendly interface. Altaro Hyper-V Backup is a great affordable product that I would recommend to anyone running Hyper-V."

Brice Milla Keystone Technology Consultants