Welcome to Altaro
Support Centre

We are here for you with our articles,
help and advice.

VM Backup Support

Browse our knowledgebase, FAQ section and User guides

MSP Support

Read our Get Started guides, FAQs and Pro tips

How to get Support

We at Altaro are dedicated to providing you with fast and effective support.
Ran into an issue? You can contact us for quick support via:

Send us an email with your query

support@altaro.com

Speak to one of our Support Team on LiveChat

Chat now with our Support team

The Altaro Support team are available from Monday to Friday between:

03:00 - 17:00 EST

09:00 - 23:00 CET

Outstanding, personal Support team

99%

Customer Satisfaction

22 sec

Phone Response

65 min

Email Response

16 sec

Live Chat Response

"Thanks a lot, and for very quick response. You are the best company I’ve ever been in touch with when it comes to customer support!"

Wenche Ostmo

Ministry of Justice and Public Security, Norway

Meet a few members of our
Support Team

Matthew

Jean-Pierre

Jurgen

Chris

Justin

Oswald

Philip

Marlon

Do you have any feedback on Support?

Contact our CEO, David Vella directly at david@altaro.com