Altaro Support Center

How to get Support

Ran into an issue? You can contact us for quick support via:

Phone

+1 (919) 251 6279
+44 (0) 203 397 6280

Live Chat

The Altaro Support Center is available from Monday to Friday between:

03:00 - 17:00 EST 09:00 - 23:00 CET

Other ways of getting Support

Knowledge Base & FAQ

Our knowledgebase and FAQ section are continuously updated.

Guides

Consult our User guide for detailed info on product configuration and usage.

System Requirements

Check that your system meets Altaro Backup's minimum hardware and software requirements

Altaro

Support

  • Person-to-Person Support
  • Fast response time
  • TeamViewer sessions for more efficient support
  • Experts in VSS Troubleshooting

What customers say about our support:

Phone

+1 (919) 251 6279

+44 (0) 203 397 6280

Meet a few members of the Support Team:

Matt

Matt

Jean

Jean

Jurgen

Jurgen

Chris

Chris

Do you have any feedback on Support?

Contact our CEO, David Vella directly at david@altaro.com