Below are the most frequently asked questions we get asked.
Unfortunately, no. We support Windows Server 2016, 2008 R2, 2012 and 2012 R2 (all editions), as well as Hyper-V Server 2012 (Core).
Yes, it does.
Yes, it does.
Yes, you can install Altaro VM Backup directly on a core server as per these instructions.
To get started, download and install Altaro VM Backup on a machine running one of the following supported Windows OS's:
This will be the machine managing your backup configuration and actually running the backups.
You can back up the following VMware Hosts with Altaro VM Backup
No, Altaro VM Backup cannot back up these versions of VMware.
Yes, you can download the Altaro Offsite Server to enable offsite backups (WAN or LAN) and you can download Altaro Management Tools to run the remote management console which enables you to connect to one or many remote installations. You can download these tools here.
First of all you need to upgrade your License Key. The upgrade process from version 5.x or 6.x to 7.0 will keep all your settings and previous backups. Simply, uninstall Altaro VM Backup from the Windows Programs and Features screen, then download v7.0 and run the installer of Altaro VM Backup. Click here for more information.
If you’re running Altaro VM Backup 5.x, you can simply run the installer of Altaro VM Backup (v6.0). All settings and backups will be retained.
Yes, you can download Altaro Management Tools to run the remote management console which enables you to connect to one or many remote installations.
Yes, if you have both VMware and Hyper-V hosts in the same LAN, you will be able to manage both host infrastructures from just one Management Console.
Yes, you can choose to take a second copy to one location - such as a NAS or a local drive. You even have the option to swap a pool of drives, which contains a full copy on each, so a complete restore can be performed from each of the drives. More information on setting this up here. We also offer the option to take backups over WAN/VPN/Internet connection via the Altaro Offsite Server, a tool we developed to ensure that backups arrive consistent over such connections which are more prone to disconnections. More information on setting this up here.
Yes, the Sandbox Restore feature will allow you to verify the integrity of the data on the backup drive. You can choose to either Verify the backup folder without attaching the VM to the VM Manager or else you can even perform a full restore in order to be able to boot up the VM itself. This operation will not affect the live VMs.
Yes, for VMs running on VMware we have developed the Altaro VM Tools, which can be deployed to the VM through the main management console in order to truncate the transaction logs for MS Exchange and SQL. VMs running on a Hyper-V host will handle this by default without the need for an agent on the guest VM.
No, this is not possible using Altaro VM backup, however Microsoft already offer tools to convert your VMs.
Our pricing is straightforward: You pay per host - Not per socket or CPU, making Altaro VM Backup an easy fit for tight budgets.
Yes we do! Kindly contact us at email@example.com for more details.
We offer volume discounts from 10 licenses upwards. Kindly contact us at firstname.lastname@example.org to get a custom quote!
Altaro VM Backup is a one-time purchase which includes 1 year of SMA (Software Maintenance Agreement), which entitles you to receiving premium Support and upgrades. From year 2 onwards, you will have the option to renew at a cost of 25% of the original license price, per extra year of SMA. You can choose not to renew the SMA and in that case the product will still continue working but you will not be eligible for technical support and major/minor upgrades.
No. Add-ons do not require a license as long as the host is assigned a Standard or Unlimited Edition license.
No, you can simply replace your Free Edition key with the new license key purchased and all the product's features will be available to you right away.
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